Privacy policy
Privacy policy
Privacy policy
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the steps we take to keep it secure. We only collect information necessary to provide and improve our services, and we never sell your data to third parties. You can review, update, or request deletion of your information at any time by contacting us.
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the steps we take to keep it secure. We only collect information necessary to provide and improve our services, and we never sell your data to third parties. You can review, update, or request deletion of your information at any time by contacting us.
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the steps we take to keep it secure. We only collect information necessary to provide and improve our services, and we never sell your data to third parties. You can review, update, or request deletion of your information at any time by contacting us.
Privacy Policy for Back Then Festival
Last updated: 15/09/2025
Back Then Festival (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.backthenfestival.co.uk (“Website”) or interact with us in connection with the festival.
By using our Website or providing your information, you agree to the practices described in this policy.
1. Who We Are
Back Then Festival is an events organisation based in the United Kingdom. We are the “data controller” responsible for your personal information under UK data protection law.
If you have any questions about this Privacy Policy or how we use your data, please contact us:
Email: hello@backthenfestival.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
Identity Information – name, date of birth.
Contact Information – email address, phone number, postal address.
Transaction Information – ticket purchases, payment details (processed securely via third-party providers).
Technical Information – IP address, browser type, device information, cookies.
Marketing & Communications Preferences – your choices about receiving updates, offers, and newsletters.
Event Participation Information – competition entries, surveys, or other forms you submit to us.
3. How We Use Your Information
We use your personal data for the following purposes:
To process ticket purchases and manage entry to the festival.
To communicate with you about the festival, updates, or changes.
To send you marketing communications (only if you have opted in).
To improve our Website and digital services.
To comply with legal or regulatory obligations.
To ensure the safety and security of our events.
4. Sharing Your Information
We will never sell your personal data. We may share your information with:
Service Providers – e.g. ticketing companies, payment processors, IT support, marketing platforms.
Authorities – where required by law, regulation, or to protect our rights and security.
Event Partners – only where you have consented to receive information from them.
All third parties are required to keep your data secure and use it only for the purposes we specify.
5. Cookies & Tracking
Our Website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
6. Your Rights
Under UK GDPR, you have the following rights:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your data (“right to be forgotten”).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (e.g. for marketing).
The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
8. Data Retention
We will only keep your personal data for as long as necessary for the purposes set out in this policy, unless a longer period is required by law (e.g. tax or accounting obligations).
9. Children’s Privacy
Our Website and festival are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
Email: hello@backthenfestival.co.uk
Privacy Policy for Back Then Festival
Last updated: 15/09/2025
Back Then Festival (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.backthenfestival.co.uk (“Website”) or interact with us in connection with the festival.
By using our Website or providing your information, you agree to the practices described in this policy.
1. Who We Are
Back Then Festival is an events organisation based in the United Kingdom. We are the “data controller” responsible for your personal information under UK data protection law.
If you have any questions about this Privacy Policy or how we use your data, please contact us:
Email: hello@backthenfestival.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
Identity Information – name, date of birth.
Contact Information – email address, phone number, postal address.
Transaction Information – ticket purchases, payment details (processed securely via third-party providers).
Technical Information – IP address, browser type, device information, cookies.
Marketing & Communications Preferences – your choices about receiving updates, offers, and newsletters.
Event Participation Information – competition entries, surveys, or other forms you submit to us.
3. How We Use Your Information
We use your personal data for the following purposes:
To process ticket purchases and manage entry to the festival.
To communicate with you about the festival, updates, or changes.
To send you marketing communications (only if you have opted in).
To improve our Website and digital services.
To comply with legal or regulatory obligations.
To ensure the safety and security of our events.
4. Sharing Your Information
We will never sell your personal data. We may share your information with:
Service Providers – e.g. ticketing companies, payment processors, IT support, marketing platforms.
Authorities – where required by law, regulation, or to protect our rights and security.
Event Partners – only where you have consented to receive information from them.
All third parties are required to keep your data secure and use it only for the purposes we specify.
5. Cookies & Tracking
Our Website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
6. Your Rights
Under UK GDPR, you have the following rights:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your data (“right to be forgotten”).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (e.g. for marketing).
The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
8. Data Retention
We will only keep your personal data for as long as necessary for the purposes set out in this policy, unless a longer period is required by law (e.g. tax or accounting obligations).
9. Children’s Privacy
Our Website and festival are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
Email: hello@backthenfestival.co.uk
Privacy Policy for Back Then Festival
Last updated: 15/09/2025
Back Then Festival (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.backthenfestival.co.uk (“Website”) or interact with us in connection with the festival.
By using our Website or providing your information, you agree to the practices described in this policy.
1. Who We Are
Back Then Festival is an events organisation based in the United Kingdom. We are the “data controller” responsible for your personal information under UK data protection law.
If you have any questions about this Privacy Policy or how we use your data, please contact us:
Email: hello@backthenfestival.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
Identity Information – name, date of birth.
Contact Information – email address, phone number, postal address.
Transaction Information – ticket purchases, payment details (processed securely via third-party providers).
Technical Information – IP address, browser type, device information, cookies.
Marketing & Communications Preferences – your choices about receiving updates, offers, and newsletters.
Event Participation Information – competition entries, surveys, or other forms you submit to us.
3. How We Use Your Information
We use your personal data for the following purposes:
To process ticket purchases and manage entry to the festival.
To communicate with you about the festival, updates, or changes.
To send you marketing communications (only if you have opted in).
To improve our Website and digital services.
To comply with legal or regulatory obligations.
To ensure the safety and security of our events.
4. Sharing Your Information
We will never sell your personal data. We may share your information with:
Service Providers – e.g. ticketing companies, payment processors, IT support, marketing platforms.
Authorities – where required by law, regulation, or to protect our rights and security.
Event Partners – only where you have consented to receive information from them.
All third parties are required to keep your data secure and use it only for the purposes we specify.
5. Cookies & Tracking
Our Website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
6. Your Rights
Under UK GDPR, you have the following rights:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your data (“right to be forgotten”).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (e.g. for marketing).
The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
8. Data Retention
We will only keep your personal data for as long as necessary for the purposes set out in this policy, unless a longer period is required by law (e.g. tax or accounting obligations).
9. Children’s Privacy
Our Website and festival are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
Email: hello@backthenfestival.co.uk